wibd Responsible Gaming — A Safe and Healthy Gaming Experience
wibd believes gaming should be enjoyable — not a source of problems. Our protection tools and guidelines keep you in control at all times.
Why Is Responsible Gaming Important?
Online gaming can be a fun form of entertainment, but when it becomes a habit and starts affecting other areas of life, it is important to seek help. Following responsible gaming principles on the wibd platform is our highest priority.
We want every player to enjoy games in a safe environment. That is why wibd offers multiple protection tools — deposit limits, time-out, and self-exclusion — giving you full control over your own play.
Remember: gaming is for entertainment only. Never treat it as a guaranteed way to earn money. Never bet more than you can afford.
wibd is strictly for players aged 21 and above only. Minors opening an account or playing games is strictly prohibited. We carry out regular age verification.
Please note: Gaming addiction is a health issue. If you or someone you know is affected, our support team is always here to help.
Our Protection Tools
wibd lets you use these tools directly from your account settings to keep your gaming in check.
Deposit Limit
Set how much money you can deposit per day, per week, or per month. Reducing a limit takes effect immediately; increasing one requires a 48-hour wait.
Session Time-Out
Temporarily close your account for a set period — from 24 hours up to 6 weeks. During this time you will not be able to log in or place bets.
Self-Exclusion
For longer-term protection, you can exclude yourself for 6 months or permanently. Once activated, the duration cannot be shortened.
Loss Limit
Set a maximum loss amount per day, per week, or per month. Once you reach that limit, you will not be able to place any more bets.
Reality Check
A reminder will appear at set intervals showing how long you have been playing and how much you have won or lost — helping you stay clear-headed.
24/7 Support
For any issue, our Bangla-speaking support team is available seven days a week, twenty-four hours a day on live chat.
Recognise the Warning Signs
If the following signs appear, gaming is no longer at the entertainment level — it is time to seek help.
- A tendency to keep betting more to try to win back lost money (chasing losses)
- Hiding your gaming from family, friends, or colleagues
- Feeling restless, anxious, or irritable when you cannot play
- Using money set aside for essential expenses (rent, food, medical) for gaming
- You have tried to stop but keep failing
- Gaming is affecting your sleep, eating, or work
- Thinking about taking on debt or selling assets to fund betting
- Relying on gaming to find peace of mind
If one or more of the above signs apply to you, contact our support team immediately or temporarily close your account.
How to Activate the Protection Tools
Turn on limits and protection for your account in just a few steps.
Log In to Your Account
Log in to your personal account on wibd and go to the profile menu.
Open "Responsible Gaming" Settings
Click the "Responsible Gaming" tab in Account Settings where all tools are available in one place.
Set Your Preferred Limits
Choose your deposit limit, loss limit, session time, or reality check interval.
Confirm the Changes
Reducing a limit or activating a new restriction takes effect immediately.
Contact Support if Needed
If you have any trouble with the settings or need self-exclusion, let us know via live chat.
Review Regularly
Check your gaming history and spending at least once a month and adjust your limits as needed.
Tips for Healthy Gaming Habits
Healthy Gaming Habits
- Set a budget before gaming and stick to it
- Treat gaming as entertainment, not a source of income
- Take regular breaks — at least 10 minutes every hour
- Play with a clear and alert mind
- Prioritise spending time with family and friends
What You Should Not Do
- Do not play to relieve stress or frustration
- Do not place bets while under the influence of alcohol or substances
- Do not play by borrowing money or breaking into savings
- Do not keep playing in the hope of winning back lost money
- Do not allow minors to use your account
Minor Protection and Age Verification
The minimum age to open an account on wibd and play any game is 21 years. We verify identity documents at registration and when processing withdrawal requests.
If you have children or teenagers in your household, make sure they cannot access your device or account.
- Keep a password lock on your device
- Do not hand your device to anyone without logging out first
- Never share your account password
- Use the "Remember me" option in apps or browsers with caution
Advice for Parents
If your child is curious about online gaming, have an open conversation. Explain that online casinos are for adults only and involve financial risk. Use parental control software on your child's device.
Responsible Gaming — FAQ
Play Safely, Enjoy Within Your Limits
Use the responsible gaming tools and enjoy wibd's entertainment world safely. Check the FAQ if you have questions or go straight to playing.