wibd's Privacy Policy

wibd ("we", "our", or "platform") operates a safe and reliable online gaming service for players in Bangladesh. In this privacy policy ("policy"), we explain in detail what information we collect when you visit our website wibd.cam, register, or use our services — how that information is used, how it is stored, and when and how it may be shared with third parties.

This policy applies to all wibd services, mobile platforms, live chat support systems, and all associated digital channels. By continuing to use this site, you confirm that you have fully read and accepted this privacy policy.

Registration Information

When you open an account with wibd, we collect the following information:

• Full name and date of birth (for age verification)
• Valid email address
• Mobile number (for identity verification)
• Your preferred username and password
• Residential address

Financial and Transaction Information

To process secure deposits and withdrawals, we collect:

• bKash, Nagad, Rocket, or Upay mobile number
• Bank account details (where applicable)
• Transaction history and amounts
• Deposit and withdrawal dates and methods

Usage Information and Activity Logs

When you use our platform, the system automatically collects certain technical information:

• IP address and device type
• Browser type and version
• Pages visited and session duration
• Gaming activity and betting history
• Login and logout times

Communication Information

When you contact our customer support team via live chat or email, records of those conversations may be stored. This is used to improve service quality and for dispute resolution.

Service Operation and Improvement

• Creating, managing, and securing accounts
• Processing and verifying financial transactions
• Personalizing the user experience
• Identifying and resolving technical issues on the platform
• Analyzing data to develop new games and features

Security and Compliance

• Preventing fraud, money laundering, and other illegal activity
• Verifying user age (ensuring 21+)
• Enforcing responsible gaming guidelines
• Complying with applicable laws and regulations

Communication and Promotions

With your consent, we may use your information to:

• Send notifications about important platform updates and policy changes
• Inform you of relevant bonuses and promotional offers
• Provide customer support
• Present content based on your preferences

You can opt out of marketing communications at any time.

Encryption and Technical Security

wibd takes the following measures to keep your information secure:

• SSL/TLS Encryption — all data transfers are secured
• Passwords stored in encrypted form, never in plain text
• Regular security audits and vulnerability testing
• Firewalls and security layers to prevent unauthorized access
• Two-factor authentication (2FA) for sensitive information

Data Retention Period

We retain your information for as long as:

• Your account is active and the service relationship continues
• Legal obligations need to be fulfilled
• Financial transaction records are required to be maintained under regulations

Even after account closure, some information may be retained for a defined period for legal and regulatory reasons.

Authorized Third Parties

Limited information may be shared only in the following cases:

• Payment processors: Mobile banking providers such as bKash, Nagad, Rocket, and Upay for transaction verification
• Identity verification services: To confirm age and identity
• Technology partners: For platform operation and security
• Game software providers: Limited gameplay-related data within the service

Disclosure Required by Law

We may be legally required to disclose information in the following circumstances:

• When complying with a valid legal order or court direction from a competent authority
• In connection with investigations into financial crime or fraud
• When necessary to protect the rights of other users or third parties

In such cases, we will endeavor to notify you where legally permitted to do so.

What We Will Never Do

• We will not sell your information to third parties for advertising purposes
• We will not transfer data to unauthorized marketing companies
• We will not share sensitive financial information without your consent

Types of Cookies

wibd uses the following types of cookies:

• Essential cookies: Required for login sessions, security tokens, and core site functionality. These cannot be disabled.
• Functional cookies: To remember your language, preferences, and gaming settings
• Analytics cookies: To understand how site pages are used — not personally identifiable
• Security cookies: For fraud detection and account protection

Cookie Controls

You can disable non-essential cookies through your browser settings. However, please note that disabling certain cookies may cause some site features to not work correctly and may affect your gaming experience.

Age Restriction

The wibd platform is only for individuals aged 21 (twenty-one) years or older. We do not knowingly collect information from minors or approve their registration. An age verification process is in place during registration.

If we become aware that someone has opened an account by misrepresenting their age, that account will be immediately closed and the associated information will be deleted.

A request to parents — if you believe your minor child is attempting to access an online gaming platform, please contact us immediately.

Change Notification

wibd reserves the right to update this privacy policy at any time. If there are significant changes to the policy:

• We will update the "Last Updated" date at the top of the page
• Registered users may be sent a notification of the changes by email
• A notice may be displayed on the site before the changes take effect

Continued use of the site after a policy change will be considered your agreement to the new policy. We recommend that you visit this page regularly.

Related Policies

Alongside this privacy policy, you are requested to also read the following policies:

• Terms & Conditions — Rules for the complete use of the service
• Responsible Gaming — Guidelines on safe gaming practices
• FAQ — Answers to common questions